Voice messaging, Ineractive Voice Response, IVR, Voice broadcasting, Interactive messaging voice, automated voice messaging, broadcast political, message broadcast, voice mail broadcasting, broadcast messaging, predictive dialer, virtual call center, contact center, call centre, web support, web chat, email response, online customer service, crm, predictive dialer, customer relationship management, ACD, voice recognition, speech recognition, tts, text to speech, service bureau, hosted call center, hosted communications, Predictive Dialers, Customer Support
Customer Relationship Management Solutions

Interactive Voice and CRM Solutions
The Clear Connection
Predictive Dialers, IVR, CRM, Customer Relationship management, interactive voice response, predictive dialer, call center, ACD, contact center, virtual call center,voice broadcasting, voice messaging

predictive dialer, predictive dialers, predictive dialing, call center software, call center solution, acd, pbx, skills based routing, agent monitoring, automatic call distribution, call blending, cost accounting, monitoring, coaching

 

Hosted Call Center

All your business needs is an Internet connection and agents to enjoy world class Predictive Dialer, ACD, and CRM applications.  
 

Hosted Contact Center
A Call Center Software Solution with No Hardware, No Phone Lines, No Headaches

Our revolutionary Hosted Call Center Service makes outbound Predictive Dialing and Inbound ACD available over the Internet.  For a low monthly fee, you have access to all of the hardware, software and connectivity required to run a world class call center for a fraction of the traditional startup costs. No Phone Lines. No expensive Dialogic boards. No messy installs. Best of all, you'll be up and running in hours, not weeks.
 
Our advanced SIP-based Voice over IP technology allows up to 16 agents to operate over one cable modem or DSL connection, and even works with softphones and behind most NAT firewalls with no additional configuration. 96 agents can operate from one data T1. And because it runs over the Internet as well as traditional phone lines, you'll enjoy near toll quality voice and maximum security from anywhere in the world!


Best of all, Our Hosted Contact Center is a complete solution with the following features that you would expect from an expensive CRM solution:

  • World Class Predictive Dialer

  • Prioritized Automatic Call Distribution Blends Inbound and Outbound Calls Seamlessly

  • Full Support for Remote Agents and Supervisors

  • Privilege-based Agent Capabilities

  • Real-time Monitoring and Call Cost Accounting

  • Multi-session Chat between Agents and Supervisors

  • Advanced Database and CRM

  • Automatic Software Updates

  • Carrier-grade Phone Lines and Data Network

  • Event Based Notification

  • True remote agent capability

  • True remote campaign management

How does it work?  What are the benefits?  Contact us today for the answers to these questions and more. 
 

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